Insurance Services

NeelInfo’s Insurance Practice enables insurers to stay ahead of competition by helping them transform into a leaner and robust organization capable of seizing business opportunities and product innovations.

We understand the challenges insurers face in the wake of stringent regulatory control, shrinking margins, changing consumer demographics and rising operational and transactional costs. To meet these challenges, insurers need to respond with increased business agility, rationalized processes and appropriate products. We work with several Fortune 500 insurers, providing them with innovative insurance solutions by leveraging our consulting, IT and Business Process Outsourcing and System Integration services.

Our success stories range from customer acquisition portals to claims transformation, actuarial modeling to distribution management. We help clients increase customer and agency retention by improving their experiences, enabling multiple self-service channels while simultaneously driving down costs.

NeelInfo's extensive experience in providing software solutions to Insurance world-wide helps our customers to maintain their edge in this increasingly competitive, yet tightly regulated market.

We strongly believe in the partnership model of operation and continuously strive to deliver value additions and innovations that help our clients to secure cost savings on IT maintenance and to gain improvements in operational efficiencies.

NeelInfo Insurance Services Portfolio


Domain Consulting

Technology Services

Back Office and Process Optimization

Management Decision Support Services

Domain Consulting

Use the expertise of NeelInfo business analysts to align yourself with best practices in core insurance business processes such as

In the following business domains: Life Insurance - Term, Whole Life, Universal, Variable, Variable-Universal, for Annuities - Deferred, Immediate, Fixed, Variable, Market value adjusted, Equity indexed, for Pension - Traditional IRA, Simple IRA, 401k, UK Pensions, for P & C Insurance - Auto, Marine, Property, Liability, Workers comp, for Health Insurance - Hospital management system, Long term care.

Technology Services


Application Systems Implementation & Support

NeelInfo's 400 strong team of technical experts can help insurers bring down cost of Implementation, Support and Maintenance of bespoke and COTS Insurance Systems by implementing the following measures.

Legacy Modernization

NeelInfo expertise in modernization of legacy systems helps insurers to:

Quality Assurance & Testing Services

Enterprise Solutions (ERPs & CRMs)

Document Output Management Services

NeelInfo offers a focused service offering on DOM. This service is primarily focused on its financial customers such as Insurance due to its large dependency on documents such as policy contracts, renewals, updates, change of address.

NeelInfo has expertise in industry standard DOM tools across the various DOM categories:

NeelInfo DOM team also works closely to the ECM and BPM teams as the industry aligns DOM & ECM products to provide better integrated services to its customers.

Process Consulting

NeelInfo business analysts and the Insurance Center of Excellence perform consulting assignments with insurance companies to enable carriers to

Business Process Outsourcing

NeelInfo's BPO arm i.e. Caliber Point provides a number of services that can transform the efficiency of insurance back office activities such as Examples

Management Decision Support Services


Business Intelligence & Analytics

Earn quick visible returns on your investment in business intelligence using our Jump Start kits covering

Leverage our expertise in usage of standard data quality solutions to eliminate duplicate customers and to identify cross-selling opportunities using Householding.

Use our technical skills and technology partnership with SAS to implement predictive analytics to build better rate-making and customer segmentation models

Use our experience and expertise on merger and separation of data in warehouses to secure an integrated view of enterprise data.

Business Rule Engine Implementation Services

The increasing time-lag between the conception of insurance innovations and the rollout of process improvements by IT departments is a growing cause of concern world-wide. Business Rule Engines, which represent validations and processing of rules in business user friendly terms, have proved to be the perfect answer to this problem. These engines significantly reduce time-to-market for products and facilitate process innovations by moving control of decision rule customizations out from complex legacy code into the hands of business-savvy end-users

For example, a clever business rule engine implementation in a claims department could increase right through the processing and yet improve efficiency of fraud detection by transferring only claims that fail standard rule engine validations into the hands of a claims adjustor. The efficiency of the claims department would continue to rise rapidly as adjustors would themselves be able to add and modify rules for detecting exceptions without going through a lengthy IT change management and rollout process